Behind the Curtain: Inside Tips to Wow Your Best Customers

Date / Time: September 26, 2019 12:00 pm

We’ve honed our message. We’ve tweaked our website. We even have a customer satisfaction team. But we still struggle with brand awareness and customer churn. What if instead of big, grand public-facing gestures we got down to the behind-the-scenes details of building a spectacular brand experience? What if we thought like the great and powerful Oz?

In this invigorating, hour-long webinar, you’ll learn how to rethink the way you look at building a business. See how to rally the people and teams who can make or break a customer relationship. You’ll walk away ready to deliver an amazing experience that keeps customers coming back again and again.

Key takeaways:

  • Why thinking about customers as long-term relationships rather than short-term conversions generates greater revenue
  • How to tap into your unique brand attributes to build customer loyalty for your company
  • What steps to take today to turn employees into your biggest secret weapon when it comes to customer retention